How ShopFlowOP works
From sign-up to invoicing — here's what a typical day looks like when your workshop runs on ShopFlowOP.
Sign up and get onboarded
Apply for early access and we set up your workshop personally — no ticket queue, no DIY config wizard.
- Apply for early access and we approve your workshop
- We schedule a guided setup call with you
- Import your team, customers, vehicles, and suppliers from spreadsheets or your current system
Configure your workshop
Set your NTAR labour rates, paint groups, supplier list, and team permissions — all from one Settings page.
- Set R&R, repair, and paint labour rates
- Add your suppliers with banking and payment terms
- Invite your team and assign roles (owner, admin, staff)
- Add your workshop logo, ABN, and licence details for PDFs
Book in a job
A customer calls or walks in. Create a job, attach the vehicle (rego lookup auto-fills make, model, year), and it lands on your Kanban board.
- Rego lookup auto-populates vehicle details
- Customer gets a tracking link — no login needed
- Job appears on the board as "New"
Capture damage photos
Use the mobile companion on a tablet or phone to snap booking-in photos straight onto the job.
- Take photos from the shop floor — they land on the job instantly
- Separate damage and repair photo categories
Build an NTAR quote
Quote the job using tabbed line editors — R&R, Repair, Paint, Parts, Sublets — all NTAR-shaped. Search eBay for aftermarket parts without leaving the quote.
- Labour, parts, materials, and sublet tabs
- Paint groups and blend percentages built in
- eBay parts search pre-filtered by make/model/year
- PDF generated and emailed to the customer in one click
Invoice and get paid
Convert an approved quote to an invoice. Email it with photo attachments, mark it paid, and send a receipt — all from the same screen.
- One-click invoice from an approved quote
- Email with PDF + optional photo attachments
- Manual mark-as-sent and mark-as-paid for cash/EFTPOS jobs
- Receipt PDF auto-generated on payment
Manage from the floor
The mobile companion gives your techs job lookup, photo capture, per-job chat, and PDF viewing — on iOS and Android.
- View job details and quote PDFs on the device
- Take repair-progress photos straight onto a job
- Per-job team chat — no WhatsApp groups needed
- Print jobcards directly from the tablet
Track your workshop performance
Analytics show revenue trends, job throughput, cycle times, and department performance — so you know where the bottlenecks are.
- Revenue and job count dashboards
- Cycle time tracking per job status
- Department workload at a glance
- All data stays in your tenant — never shared
That's the full loop — book in, quote, repair, invoice, repeat.
Most workshops are running in about a week. We handle the setup with you.
Apply for Early AccessWhat changes when you switch
Before and after — the difference a purpose-built system makes.
Without ShopFlowOP
- ✗Quotes in spreadsheets — copy-paste errors, no NTAR structure
- ✗Photos in camera roll — lost, unnamed, never attached to a job
- ✗“Is it ready yet?” calls all day
- ✗Parts ordered over the phone — no paper trail
- ✗No visibility into revenue or cycle times
With ShopFlowOP
- ✓NTAR quotes built in — labour, parts, paint, sublet in one place
- ✓Photos taken on the floor land on the job instantly
- ✓Customer tracking portal — one link, no login, no calls
- ✓Purchase orders with PDF + email to suppliers
- ✓Revenue, throughput, and cycle time dashboards
Ready to see it on your data?
We onboard every workshop personally — most are running in about a week.